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1. Why does my hp 6968 printer say papper jam how to#
2. Why does my hp 6968 printer say papper jam pro#
3. Why does my hp 6968 printer say papper jam plus#

Step 4Īt this point, you will need to grab T10 and T6 screwdriver bits. If it doesn’t come down after being lifted, you know there’s a problem there. Paper will raise this lever, but once it’s removed, the lever will snap back into place. The second sensor is the paper ejection sensor, controlled by a lever in the middle. Of course, if everything else is physically fine, the board itself may be malfunctioning. However, if it does not go forward at a 90-degree angle, it will still block the sensor, resulting in a printer error. If the tray lever moves forward, it will move out of its slot, unblocking the sensor. One of these slots is for the tray, and the other is for paper ejection. The lever is mounted on a piece of electronic board with two slots. In the case of a lever assembly that’s over-engineered, if even one piece is just slightly out of place, it can block the lever from going all the way forward. Notice how the paper jam error message mentions the paper tray-this is why you should make sure that the sensor and lever are working in that area.

Check to make sure that the lever goes forward if you move the tray inward. The paper tray will push the lever on this sensor, mechanically forcing a transfer to the left. The first sensor in the back is a tray sensor. For example, if the printhead tape is dirty and the printhead thinks it cannot move to the left, it will assume there is a paper jam preventing it from doing so. There are little marks on the tape the printhead reads to determine its position.

Why does my hp 6968 printer say papper jam plus#

In the front, you’ll have a door sensor, plus one that measures the position of the printhead.Ī piece of clear tape measures the position of the printhead. There are two sensors in the back that sense the paper feeding. Luckily, HP printers do not contain very many sensors, so you should be able to determine the root of the problem fairly easily. Printer sensors can trigger error messages if they are malfunctioning. Once you’ve eliminated the possibility that a foreign object is causing the jam, you should turn your attention to the printer’s sensors. You might need to check underneath the printer and shake it out to dislodge any loose paper or other debris that may have gotten stuck inside.

Make sure no label fragments have jammed up your printer before proceeding. Shut the printer off, get a flashlight, and try to see inside. Small fragments of sticky label material commonly get torn off and stuck within your printer, collecting dust and causing a jam. If you’ve recently printed label sheets, there’s an additional troubleshooting option. Sometimes, it can be easy to forget your paper levels, and there could be a piece of paper that got stuck in the printer, so it never hurts to double-check. Step 1įirst, check to make sure that your printer really is out of paper.

Why does my hp 6968 printer say papper jam how to#

Please keep me posted.What do you do when your printer tells you there’s a paper jam, but there isn’t any paper inserted in the printer at all? We will explore that question in this blog, plus how to identify and fix the underlying issue. I genuinely hope the issue gets resolved without hassles and the unit works great. me take a moment to thank you for posting on the HP Support Forums.

This HP document helps in fixing the extra page coming out after the print. To fix the paper jam issue, please perform the step 1, 2 and 3 from this HP document. If the printer doesn’t power ON then please manually power it ON.

Not to worry, I'll do my best to assist you with this case. I read that a paper jam happens and it spits out one blank page after every print.

Why does my hp 6968 printer say papper jam pro#

I understand that you have an HP OfficeJet Pro 6978 All-in-One Printer. Me take a moment to thank you for posting on the HP Support Forums.